Time Trakkr sends reminders and notifications to help you keep your timesheet current, and it uses your timezone to send them at sensible local times. You control your own preferences and timezone; admins control the schedule the whole team is reminded on.
Open your own profile from Team (or the account menu) and select the Notifications tab. From there you can turn each notice on or off for yourself:
Change what you want and select Update notifications. These are your personal choices; the reminder rules below decide the schedule, but your preferences decide whether a given notice reaches you.
The bell beside your name in the sidebar shows things Time Trakkr needs to tell you while you are in the app: a project reaching its budget, a timesheet waiting on you, a backup that has started failing.
In the app does not replace email. Everything on the bell is also emailed. They are two channels for one event, not alternatives, and each has its own switch — turning off an email does not remove the notification from the bell, and turning off the bell does not stop the email. Email reaches you when you are not in Time Trakkr; the bell reaches you when you are.
The number on the bell counts notifications you have not marked read. It does not clear when you open the panel — a badge that empties itself because a tab was left open has told you something is handled when nobody has looked at it.
Three things mark one read: clicking it (following a notification to the project or timesheet it is about counts as reading it), the tick beside it in the panel, or Mark all read at the foot of the panel.
Notifications are kept for 90 days. Older ones are removed, read or not, the next time you receive a new one. Every notification is also sent by email (unless you have turned that email off), so the email is the lasting record. One side effect: something that is still true after 90 days — a project sitting just under its budget, say — is notified once more when its original notification is removed.
The count stops at 9+.
Same Notifications tab, under In the app. Each type has its own switch, and they all start on.
Administrators can switch the whole thing off for the workspace, under Settings → Preferences → In-app notifications. That stops notifications being recorded at all rather than just hiding them, so a workspace that turns it off does not build up a backlog that appears the day somebody turns it back on.
They do not line up one-to-one with the email preferences above them, because those were written for different things: "email me if timesheets are submitted for people I manage" and "…for projects I manage" are two emails about the one event that shows as a single notification on the bell.
One of these is in-app only: an invoice goes overdue. It appears on the bell and sends no email, deliberately — nobody has asked for invoice nags by mail, and adding them would put a recurring email in every administrator's inbox that they never requested.
Your timesheet is approved now sends an email too, but only if you ask for it: tick Email me when a timesheet is approved above. It is off by default because an approval needs nothing from you, unlike a returned week.
Open the bell and tick Also show these in this browser. Your browser will ask permission; say yes and new notifications pop up on your desktop.
This is per device, because the permission is. Turning it on here does not turn it on for your phone, and it does not follow you to another computer.
It works while Time Trakkr is open in a tab, even one you are not looking at — that is the case it exists for, where something arrived and you missed it because you were in another window. It does not reach you when Time Trakkr is closed, or when your browser is closed. That needs a different mechanism which we have not built, and which would compete with the emails rather than add to them.
Nothing pops up for notifications you already had when you opened the tab, and nothing pops up while you are actually looking at the page — the badge has already told you.
If you said no when your browser asked, the tick box will say so. Only you can undo that, in your browser's site settings; the page is not allowed to ask again.
The assistant can read your own notifications — "what have I missed this week?" It cannot mark them read, and it cannot see anybody else's.
Lower down the same tab is a second group, covering the emails Time Trakkr sends about the product rather than about your work:
Two things about this group are different from the notices above.
They follow you, not a workspace. If you belong to more than one workspace you have one inbox and one set of these preferences, so turning one off turns it off everywhere.
Only you can change them. An administrator can set your operational notices — those are about running the workspace — but not these. They are yours.
Invoices, invitations, password resets and anything else you asked for are unaffected by these switches. The unsubscribe link at the foot of any of these emails also works, and brings you back here if you change your mind.
Owners and admins set the schedule the team is reminded on from the Settings page, under Preferences. Turn on Send my team timesheet reminders, then add one or more rules with + Add reminder. Each rule has a schedule and an audience.
The schedule (its cadence) can be:
The audience decides who a rule reaches:
You can also send overdue notices a set number of hours after the weekly deadline, and choose the delivery channels: Email, In-app notification, and Slack once it is connected under Integrations. Scheduled reminders land within the chosen hour in the organization's timezone.
Set your own timezone on the Basic tab of your profile in Team, in the Timezone field. Leave it on Organization timezone to follow the workspace default, or pick your own.
Your personal timezone shapes when time-of-day things happen for you:
Setting your timezone once keeps every reminder and draft aligned with your working day, wherever you are.
Updated 2026-09-30. Still stuck? Contact support or return to the Help Center.