Terms of Service

Last updated: October 27, 2026

These terms govern your use of Time Trakkr, the time-tracking and invoicing service at timetrakkr.com. Time Trakkr is provided by MCF Consulting, LLC (“we”, “us”). By using the service you agree to them on behalf of yourself and, if you administer a workspace, your organization.

Plans

Time Trakkr has a free plan and one paid plan. The free plan has no time limit and no limit on the number of people. The paid plan adds the features listed on the pricing page, which also states its current price.

Billing

• The paid plan is charged per member, per month, in advance. A member is a person with an active membership of the workspace; invitations not yet accepted are not counted.
• When the number of members changes, the charge changes with it, prorated for the rest of the billing period.
• Payment is taken by our payment processor, Stripe. We never receive or store your full card number.
• Prices do not include taxes. Where tax applies, it is added to the invoice.
• The workspace owner can cancel at any time under Settings → Billing. Cancelling takes effect at the end of the period already paid for, and payments for a period already started are not refunded.
• We will give workspace administrators at least 30 days’ notice by email before a price change applies to them.

When a subscription ends

If a subscription is cancelled or a payment cannot be collected, the paid features stop accepting new work. Nothing you have already recorded is hidden or deleted because of it: it stays readable and exportable, and the free plan continues.

Complimentary access

Some workspaces have paid features at no charge, such as teams that used them during our beta. Settings → Billing shows any complimentary access and the date it ends, if it has one. Complimentary access is separate from a subscription, and cancelling a subscription does not remove it.

The service

Features may change as the product develops. We work hard to keep the service reliable, but it is provided “as is”, without warranties of any kind, to the maximum extent permitted by law.

Your account and workspace

• You are responsible for your credentials and for activity under your account.
• Workspace administrators control membership, roles, and data in their workspace, including data imported from other services at their direction.
• One person per account; API keys and MCP connections inherit your permissions.

Your data

Your organization owns the data it puts into Time Trakkr. You can export it at any time in open formats, and you can leave whenever you like. We process it only to provide the service, as described in the Privacy Policy.

AI features

The Ask assistant computes answers from your workspace data and can create time entries and draft invoices at your direction. AI output can be wrong: verify totals before relying on them, and note that invoice drafts are never sent without a human clicking send. If you connect an external AI over MCP, you are responsible for the instructions you give it; its access follows the scope you grant and can be revoked at any time.

Acceptable use

Don’t misuse the service: no unauthorized access, probing other tenants’ data, reselling without agreement, unlawful content, or interfering with the service’s operation. We may suspend accounts that put other customers at risk, with notice where practical.

Liability

To the maximum extent permitted by law, our total liability for any claim related to the service is limited to the amounts you paid us in the twelve months before the claim, or one hundred US dollars if that is greater. We are not liable for indirect, incidental, or consequential damages, including decisions made in reliance on reports or AI output.

Termination

You can stop using the service and request workspace deletion at any time. We may terminate accounts that materially breach these terms. On termination we make your data available for export for 30 days, then delete it.

Changes and contact

We may update these terms as the product evolves; material changes will be announced to workspace administrators with reasonable notice. Questions: [email protected], or MCF Consulting, LLC, PO Box 1099, Ponte Vedra Beach, FL 32004.